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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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P-T Humphries

November 7, 2025

5  out of  5
rating by P-T Humphries
"Keith runs an amazing and extremely knowledgeable agency. I a very proud to recommend anyone to the Keith Thompson State Farm Agency."
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Gabe Harris

November 7, 2025

5  out of  5
rating by Gabe Harris
"Very professional and answered all of my questions and concerns"
We responded:
"Gabe, thank you for such a kind review! I am happy I was able to provide insight for you. I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Keith"
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Di and Robin Lawrence

November 7, 2025

5  out of  5
rating by Di and Robin Lawrence
"I have NEVER had a more pleasant experience buying insurance. Chelsey Johnson had such a sweet personality. She was kind, funny, and very personable. I couldn't have gotten a better agent. She was extremely informative and made me realize that getting State Farm was a far better decision for me than the company that I have been with for over 22 years. I will recommend her to everyone I know, that is looking to get insurance. Thank you so much, Chelsey. You are a great asset to your company. Thank you for all of your help. Thanks again, Di Fuchs"
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Schwan Rios

November 5, 2025

5  out of  5
rating by Schwan Rios
"Keith Thompson office have always provided top notch service. The staff always make my experience fill so personal. Today Kylie helped me with a situation that had me very upset ,she was able to calm me down and gave me a piece of mind. Im so glad I chose this office so serviceall my insurance needs. ,this was the best decision ever."
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Jordan Raice

November 5, 2025

5  out of  5
rating by Jordan Raice
"Always a pleasure dealer with Keith and his team for our family's home and auto coverage. Just today I had a chat with Kylie who was incredibly helpful in answering questions about our home policy coverage. They also have some slick technology for easy DIY home survey so I didn't have to deal with an appointment and could do on my own time. Happy customer!"
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jeannine Vicknair

November 3, 2025

5  out of  5
rating by jeannine Vicknair
"Great representation"
We responded:
"Jeannine, thank you for the positive review! We appreciate you. - Keith"
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T.D. Morris

October 30, 2025

5  out of  5
rating by T.D. Morris
"I have been a long time client and appreciate the timeliness and accuracy that comes with speaking with this office! Spoke with Kylie and she got me taken care of! Would definitely recommend 10/10"
We responded:
"T.D, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Keith"
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Lillie Crawford

October 30, 2025

5  out of  5
rating by Lillie Crawford
"My interactions with Carol Desselle have consistently been professional and timely. She possesses extensive knowledge and is always willing to assist. I appreciate communicating with her for my insurance requirements. Thank you, Carol, for your ongoing support."
We responded:
"Lillie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Keith"
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Stacy Stewart

October 29, 2025

5  out of  5
rating by Stacy Stewart
"I just want to give a big thank-you to Mrs.Carol and Chelsey for the amazing service they provide while helping me with my life insurance policy changes and questions. They handled everything with such care, patience, and kindness, and made the whole process so easy and pleasant. It’s rare to find someone who treats their clients like family, but that’s exactly what they do. They both went above and beyond to make sure I understood every detail and make sure everything that I submitted went through perfectly. State Farm is lucky to have them both — and so are their customers! Highly recommend! — Stacy Stewart"
We responded:
"Stacy, we care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Keith"
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Tasha Stanley Butler

October 25, 2025

5  out of  5
rating by Tasha Stanley Butler
"Keith & his staff are nothing short of amazing!!! He ensures we are well taken care of and can rest at night knowing we are protected. I recommend Keith Thompson for all your insurance needs!"
We responded:
"Tasha, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Cassandra Magee

October 25, 2025

5  out of  5
rating by Cassandra Magee
"Great people, love the savings on my insurance, will tell others about the company 🫶🏽🫶🏽👍"
We responded:
"Cassandra, thank you so much for the positive review! We appreciate you and your business. - Keith"
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HotShot Haven

October 25, 2025

5  out of  5
rating by HotShot Haven
"Keith Thompson! What more can I say? He’s been my agent for a decade and is always one call away!! He’s the type of agent that really shows up when it all goes down! He’s 2nd generation and his dad was my granny’s insurance agent. Top notch service from people that really “get it!” and make it right the first time!"
We responded:
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Keith"
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Jennifer Young

October 25, 2025

5  out of  5
rating by Jennifer Young
"It was a great experience transitioning from my former insurance company. It’s nice to have an agent that I can meet with face to face and who has my best interest at heart. Keith Thompson is personable and demonstrates great care aligned with my specific needs."
We responded:
"Jennifer, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Keith"
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Kayatta Brown

October 23, 2025

5  out of  5
rating by Kayatta Brown
"I recently transitioned to this agency and have received exceptional service. Kylie and Carol are amazing. They reviewed my previous policy and identified multiple cost-effective adjustments while maintaining the coverage I needed. I would highly recommend them to anyone."
We responded:
"Kayatta, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
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RB Morris

October 22, 2025

5  out of  5
rating by RB Morris
"My experience with Keith has been nothing short of outstanding. He has gone above and beyond to assist me with both my home and life insurance policies, demonstrating a level of service that is increasingly hard to find in today's world. While many businesses have moved away from providing exceptional customer care, Keith steadfastly maintains a strong commitment to his clients. I am also particularly appreciative of his generosity in purchasing an ad for my son's yearbook, which speaks volumes about his character. With his dedication and support, I feel confident that he will continue to have my business for many years ahead."
We responded:
"Thank you so much for your thoughtful review. It truly means a lot to me and my team. We care about the people and families we serve, and I’m grateful for the opportunity to help with your home and life insurance needs. Supporting our community—including your son’s school—is something I’m proud to be part of. I look forward to being here for you for many years to come. - Keith"
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Shon Nelson

October 13, 2025

5  out of  5
rating by Shon Nelson
"I have the "Best Insurance Agent in this Great State of Mississippi." 😊 Mr. Thompson is very knowledgeable of the products and services offered in the Insurance Industry. He is very thorough and transparent with answering questions as it relates to Insurance Products.💯💯. Mr. Thompson provides "real life scenarios" to assist a customer with the selection of the Insurance Product that best fits his or her needs and I absolutely love that.💯 I will continue to refer others because of the AWESOME Customer Service that I have received from Keith Thompson-State Farm Office.💯💯 I am a very happy customer and I wouldn't have it any other way.👍🫶👍"
We responded:
"Shon, this made my day! Thank you so much for sharing. I am always here to help and offer any assistance you may need. - Keith "
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Erin Curtin

September 29, 2025

5  out of  5
rating by Erin Curtin
"Great insurance office. Kylie was very helpful and knowledgeable about our policies."
We responded:
"Erin, thank you so much for the positive review! - Keith"
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Mj amore

September 16, 2025

5  out of  5
rating by Mj amore
"Keith Thompson was quick and great at giving me a quote even though it wasn't quite in my price range. He did refer me to someone else to see what works best for me."
We responded:
"Mj, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
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Holly Hogsten

August 25, 2025

5  out of  5
rating by Holly Hogsten
"Super helpful and friendly staff. Better rates than any other company I've compared insurance quotes with. I highly recommend"
We responded:
"Holly, thanks for the great rating! We are so glad you had a positive experience. - Keith"
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George Graham

August 21, 2025

5  out of  5
rating by George Graham
"Keith and his team at State Farm have consistently provided exceptional service and insurance information."
We responded:
"George, thank you for taking the time to share such positive feedback with us! - Keith"
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Deonna Glass

August 19, 2025

5  out of  5
rating by Deonna Glass
"I recently switched over from GEICO to State Farm. My insurance agent is Mr. Keith Thompson. He explained everything and left no questions unanswered. Keith was very professional and down to earth. He assured me that if I needed anything that he was just a call away. I received double the auto coverage and around the same price as my previous insurance company. I also have renters insurance as well as life insurance in a bundle. I’m glad I made the switch."
We responded:
"Thank you for sharing your experience, Deonna! I’m so glad I could help make your switch from GEICO to State Farm a smooth one. It’s always my goal to answer every question and make sure you feel confident in your coverage. I’m happy we were able to get you more protection at a great value, and I’m always just a call away if you ever need anything. Welcome to the State Farm family! - Keith"
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Sharon Greer

August 15, 2025

5  out of  5
rating by Sharon Greer
"Keith is so professional and knowledgeable willing to help even if you choose another he wants the best for the person. That’s love."
We responded:
"Thank you so much for your kind words! I truly believe that everyone deserves guidance that puts their best interests first. Even if you choose another route, I’m always happy to help however I can. That’s what this job is all about—supporting people and making sure they’re taken care of. - Keith"
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Jen

August 8, 2025

5  out of  5
rating by Jen
"I cannot say enough great things about Carol at Keith Thompson State Farm. She goes above and beyond for all of my insurance needs, it's such a breath of fresh air to have someone that is professional, knowledgeable, and caring when you're dealing with insurance companies. I've never had that dreadful feeling when I've had to reach out for any of my insurance needs. The whole staff there is friendly, knowledgeable, and efficient. I highly recommend them for all of your insurance needs."
We responded:
"Jen, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Tara Sullivan

August 6, 2025

5  out of  5
rating by Tara Sullivan
"I’ve been working with Carole at State Farm for several years for my insurance needs, and she has consistently provided outstanding service. She originally worked with my previous State Farm agent, and I was pleased to see she stayed on when Keith Thompson’s office took over after that agent retired. Carole is knowledgeable, friendly, and always takes the time to answer my questions thoroughly. Recently, she helped me resolve a few issues with my policy, and her prompt responses and clear explanations made the process stress-free. I truly appreciate her professionalism and dedication—she’s someone I can trust to look out for my best interests. Highly recommend."
We responded:
"Tara, thank you so much for sharing your experience with our office. I'm happy to hear Carol has taken such great care of you. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Keith"
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Hilary

August 6, 2025

5  out of  5
rating by Hilary
"Carol at State Farm was incredibly helpful with my insurance needs. She was knowledgeable, patient, and made the whole process smooth and stress-free. I truly appreciated her friendly attitude and professionalism—highly recommend working with her!"
We responded:
"Hilary, thank you for sharing this awesome feedback about Carol's service. The best compliment my team and I can get is being recommended to others! - Keith"