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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mj amore

September 16, 2025

5  out of  5
rating by Mj amore
"Keith Thompson was quick and great at giving me a quote even though it wasn't quite in my price range. He did refer me to someone else to see what works best for me."
We responded:
"Mj, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
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Holly Hogsten

August 25, 2025

5  out of  5
rating by Holly Hogsten
"Super helpful and friendly staff. Better rates than any other company I've compared insurance quotes with. I highly recommend"
We responded:
"Holly, thanks for the great rating! We are so glad you had a positive experience. - Keith"
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George Graham

August 21, 2025

5  out of  5
rating by George Graham
"Keith and his team at State Farm have consistently provided exceptional service and insurance information."
We responded:
"George, thank you for taking the time to share such positive feedback with us! - Keith"
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Deonna Glass

August 19, 2025

5  out of  5
rating by Deonna Glass
"I recently switched over from GEICO to State Farm. My insurance agent is Mr. Keith Thompson. He explained everything and left no questions unanswered. Keith was very professional and down to earth. He assured me that if I needed anything that he was just a call away. I received double the auto coverage and around the same price as my previous insurance company. I also have renters insurance as well as life insurance in a bundle. I’m glad I made the switch."
We responded:
"Thank you for sharing your experience, Deonna! I’m so glad I could help make your switch from GEICO to State Farm a smooth one. It’s always my goal to answer every question and make sure you feel confident in your coverage. I’m happy we were able to get you more protection at a great value, and I’m always just a call away if you ever need anything. Welcome to the State Farm family! - Keith"
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Sharon Greer

August 15, 2025

5  out of  5
rating by Sharon Greer
"Keith is so professional and knowledgeable willing to help even if you choose another he wants the best for the person. That’s love."
We responded:
"Thank you so much for your kind words! I truly believe that everyone deserves guidance that puts their best interests first. Even if you choose another route, I’m always happy to help however I can. That’s what this job is all about—supporting people and making sure they’re taken care of. - Keith"
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Jen

August 8, 2025

5  out of  5
rating by Jen
"I cannot say enough great things about Carol at Keith Thompson State Farm. She goes above and beyond for all of my insurance needs, it's such a breath of fresh air to have someone that is professional, knowledgeable, and caring when you're dealing with insurance companies. I've never had that dreadful feeling when I've had to reach out for any of my insurance needs. The whole staff there is friendly, knowledgeable, and efficient. I highly recommend them for all of your insurance needs."
We responded:
"Jen, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Tara Sullivan

August 6, 2025

5  out of  5
rating by Tara Sullivan
"I’ve been working with Carole at State Farm for several years for my insurance needs, and she has consistently provided outstanding service. She originally worked with my previous State Farm agent, and I was pleased to see she stayed on when Keith Thompson’s office took over after that agent retired. Carole is knowledgeable, friendly, and always takes the time to answer my questions thoroughly. Recently, she helped me resolve a few issues with my policy, and her prompt responses and clear explanations made the process stress-free. I truly appreciate her professionalism and dedication—she’s someone I can trust to look out for my best interests. Highly recommend."
We responded:
"Tara, thank you so much for sharing your experience with our office. I'm happy to hear Carol has taken such great care of you. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Keith"
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Hilary

August 6, 2025

5  out of  5
rating by Hilary
"Carol at State Farm was incredibly helpful with my insurance needs. She was knowledgeable, patient, and made the whole process smooth and stress-free. I truly appreciated her friendly attitude and professionalism—highly recommend working with her!"
We responded:
"Hilary, thank you for sharing this awesome feedback about Carol's service. The best compliment my team and I can get is being recommended to others! - Keith"
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Carl Meyers

August 6, 2025

5  out of  5
rating by Carl Meyers
"I had a wonderful experience with Ms.Carol. She helped me with my auto insurance coverage and made the entire process smooth and stress-free. Ms.Carol took the time to explain everything clearly and made sure I understood all of my options. She was patient, professional, and genuinely cared about making sure I was taken care of. It's rare to find someone who delivers such excellent customer service. Thank you, Ms.Carol, for going above and beyond — I truly appreciate your help!"
We responded:
"Carl, I’m happy to hear Carol took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Keith"
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Sidney Daigle

August 6, 2025

5  out of  5
rating by Sidney Daigle
"I have been with State Farm for many years, and when I have a question or need to make a change or a payment I usually talk to Carol by phone or in person. She is very experienced in the insurance business and very helpful and thorough in doing her job."
We responded:
"Sidney, I’m happy to hear Carol took such great care of you. Thank you for the great rating, we're glad you had a positive experience. - Keith"
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Phyllis Hughes

August 5, 2025

5  out of  5
rating by Phyllis Hughes
"Knowledgeable, Dependable and Personable."
We responded:
"Phyllis, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Keith"
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Carolyn Pugh

August 5, 2025

5  out of  5
rating by Carolyn Pugh
"Mr. Keith, was a pleasant man to work with. Helped me understand out my Policies. Keep up the good work!!"
We responded:
"Carolyn, Thank you for the kind words! I'm always happy to help. Appreciate you! - Keith"
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Connie BourQuard

August 4, 2025

5  out of  5
rating by Connie BourQuard
"Keith's office makes you feel like family. The sweetest people I've ever had the pleasure of doing business with. Connie T. BourQuard"
We responded:
"Connie, That makes me so happy to hear! Glad to have you as a part of our State Farm family! Thanks for sharing. - Keith"
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Stanley Tillman

August 1, 2025

5  out of  5
rating by Stanley Tillman
"I couldn't be happier with the service I received from Keith as an agent! Everything was clearly explained, the entire process was smooth and stress-free,and I received great coverage at a competitive rate. From start to finish,he was professional,responsive,and understanding to my needs.Highly recommend!"
We responded:
"Stanley, I am always here for you! So glad we were able to help you through the insurance quoting process and make it smooth and easy for you. Thank you for trusting us with your insurance needs and we look forward to working with you! - Keith "
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Karen Luquet

July 31, 2025

5  out of  5
rating by Karen Luquet
"Staff are very easy to work with. Very friendly and informative. The switch of my auto insurance was effortless and fast."
We responded:
"Karen, Thank you so much for taking the time to share your experience with switching your auto insurance to our agency. We look forward to working with you for many years to come! - Keith "
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Allen Wilks

July 31, 2025

5  out of  5
rating by Allen Wilks
"Good customer service"
We responded:
"Allen, Providing excellent customer service is so important to our team! I'm glad we were able to deliver for you. Cheers! - Keith"
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Rhonda Bordelon

July 31, 2025

5  out of  5
rating by Rhonda Bordelon
"Chelsey Johnson was awesome! She not only saved me money each month, I got more coverage. She made it easy to switch companies. Highly recommend!"
We responded:
"Rhonda, Thank you for the feedback about Chelsey! We think she is pretty great too. Appreciate you sharing! - Keith"
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Kinyarda west

July 26, 2025

5  out of  5
rating by Kinyarda west
"Mr. Thompson is an awesome person all around. He's family oriented and kind hearted, which makes for the perfect State Farm agent. He will mostly definitely get the job done every time gracefully!!"
We responded:
"Wow, thank you so much. We're so appreciative to have you as part of our office family. Thank you for such kind words!! -Keith"
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Vicky Floyd

July 12, 2025

5  out of  5
rating by Vicky Floyd
"State Farm has been absolutely amazing to work with. From getting a quote to purchasing policies and car insurance, their customer service is top-notch. They made the entire process smooth, clear, and stress-free. I always feel like they genuinely care and go the extra mile to make sure I’m covered and confident. Highly recommend!"
We responded:
"Vicky - thanks so much for the wonderful review! We are so happy to hear about your great experience with our office. We look forward to continuing to serve you and your family -Keith"
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Ernesto Lebrija

July 11, 2025

5  out of  5
rating by Ernesto Lebrija
"I had a good chat with Rene Johnston and she got me some quotes sent to my email. The customer service is amazing with this company!! It’s good to know I have a real person to call with my insurance needs."
We responded:
"Ernesto, Thank you for sharing your experience! We’re glad Rene Johnston could assist you and that you value having a real person to call for your insurance needs. Providing amazing customer service is very important to us, and we appreciate your trust! - Keith"
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Tonya Adams

July 11, 2025

5  out of  5
rating by Tonya Adams
"Rene Johnston has been the most informative agent I have ever met!! She got me reasonable quotes in a very timely manner and even helped me out with renters insurance that I didn’t even know I needed!!!! Strongly recommend!!!"
We responded:
"Tonya, Thank you so much for your glowing review! We’re thrilled to hear that Rene Johnston provided informative guidance and timely, reasonable quotes. It’s great she could help with renters insurance too! We truly appreciate your strong recommendation! - Keith"
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Nicole DeJesus

July 11, 2025

5  out of  5
rating by Nicole DeJesus
"This office always offers me stellar service and works with me on any concern I have. I've been treated with the utmost respect every time I call or stop by. Today I worked with Kylie, and she was top notch. She went above and beyond to make sure every need I had was being met. I really appreciate her attention to detail and her genuine concern for my family."
We responded:
"Nicole, Thank you so much for your kind words and loyalty! We’re delighted to hear that our office consistently provides stellar service and that Kylie went above and beyond to meet your needs. Her attention to detail and genuine care for your family truly make a difference. We appreciate your trust and look forward to continuing to serve you! - Keith"
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katie Johnston

July 9, 2025

5  out of  5
rating by katie Johnston
"I received a quote from Rene Johnston today for auto insurance. She was very kind and helpful!"
We responded:
"Katie, Thank you for your kind words! We’re glad Rene Johnston was able to assist you with your auto insurance quote. We appreciate your trust and look forward to helping you whenever you need us! - Keith"
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Kinyarda West

July 9, 2025

5  out of  5
rating by Kinyarda West
"I have known Keith personally for years and he's also been my go to for all of my insurance needs. He has customer service down to a science. I'd recommend him to family, friends, coworkers and anyone else that needs his services. Keith makes sure to check on you throughout your times with him even if he's no longer your agent. He'll always get the job done with patience, kindness and knowledge of what he's offering. BEST STATE FARM AGENT EVER!!!"
We responded:
"Kinyarda, Thank you so much for your incredible loyalty and kind words! We’re thrilled to hear that the team has been your trusted insurance agency for years and that their patience, kindness, and expertise have made such a positive impact. We truly appreciate your recommendation! - Keith"
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Nydra Kelly

June 23, 2025

5  out of  5
rating by Nydra Kelly
"Always available and very knowledgeable… I always receive professional service."
We responded:
"Nydra, thanks for the perfect rating! I appreciate it. - Keith"