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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jensen Spiers

December 29, 2025

5  out of  5
rating by Jensen Spiers
"Great customer service along with a great price on insurance can’t beat that!"
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Martel Stevenson

December 29, 2025

5  out of  5
rating by Martel Stevenson
"Outstanding service. The customer support I received from Carol and Chelsey was excellent. I highly recommend Keith agency—as I find he is honest, patient, and consistently willing to help."
We responded:
"Martel, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Keith"
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Cathy Winkler

December 22, 2025

5  out of  5
rating by Cathy Winkler
"My representative "Miss Ashlee" has a "bubbly" and positive personality and was so helpful in providing information to my needs in obtaining information on my auto and home insurance. I was well pleased with the professional service that I received at State Farm and the financial advice given which was extremely helpful."
We responded:
"Cathy, we’re grateful for your trust and look forward to assisting you again whenever you need us! - Keith"
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Kenneth Bosarge

December 19, 2025

5  out of  5
rating by Kenneth Bosarge
"Chelsey helped get all my insurance needs taken care of with professionalism and a great attitude the whole way through. Highly recommend this office for any needs you may have."
We responded:
"Kenneth, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. - Keith"
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Tyler Durden

December 19, 2025

5  out of  5
rating by Tyler Durden
"To say the least Mrs carrol is totally amazing!!! Any questions that may arise if she can’t answer on the spot she will say I’ll give you a call back . Due to me monitoring my funds I usually call in to make my payment and she’s always pleasant. We’ve laughed always ask about one another’s holidays so that definitely helps to not just feel like a number. If your needing any quotes from a very knowledgeable representative give ms c a call She’s most definitely awesome 🥰"
We responded:
"Tyler, our team is always happy to help, and it means a lot to know you felt supported and well taken care of! - Keith "
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John Wallace

December 18, 2025

5  out of  5
rating by John Wallace
"Very knowledgeable about each policy and the coverages!!! Mrs lisa takes time and breaks it down a way that’s definitely needed in order understand insurance lingo she comes highly recommended in my opinion"
We responded:
"John, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Keith"
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Cubby Garth

December 9, 2025

5  out of  5
rating by Cubby Garth
"Chelcy is the greatest 💯 She didn’t just try to make a sale she tried to get to know a friend/customer and I value that. I feel very confident and comfortable giving them my business and hope to have years of service with State Farm🙏🏾"
We responded:
"Cubby, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Keith"
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Earl “MasterImp007” Sheffield

December 5, 2025

5  out of  5
rating by Earl “MasterImp007” Sheffield
"Ashlee was very nice and knowledgeable. She was a pleasure to work with, and a very wonderful person. She made the whole experience so much smoother and easy to transition."
We responded:
"Earl, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Keith"
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Arieal Jordan

December 4, 2025

5  out of  5
rating by Arieal Jordan
"I had a great experience with this insurance company, especially working with Keith. He took the time to clearly explain all my coverage options and break down the amounts in a way that was easy to understand. I truly appreciate his patience, professionalism, and transparency. It’s rare to find an agent who genuinely cares about making sure you feel informed and confident in your decisions. Thank you, Keith, for making the process smooth and stress-free! Highly recommended."
We responded:
"Arieal, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Robert Shaw

November 20, 2025

5  out of  5
rating by Robert Shaw
"Keith Thompson became my insurance agent when my former agent retired. Keith reached out to me personally to inform me that he would be my new agent and asked if I had any questions or concerns. I told him I had been with State Farm forever and looked forward to our relationship. Since then l can honestly say that Keith and all of his associates define the State Farm message "like a good neighbor, State Farm is there". They will go above and beyond to provide the best service possible. They are always available to address any questions and concerns. I would advise anyone needing insurance to talk with Keith Thompson before purchasing anywhere else. I don't usually do reviews, but I felt compelled to share this with others."
We responded:
"Robert, this made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. We appreciate you! - Keith "
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christy patton

November 18, 2025

5  out of  5
rating by christy patton
"Beyond excellent customer service! We have always felt like we could call and ask even the simplest questions and everyone in the office really works hard to make sure all our insurance needs are met. We have used other providers in the past and never experienced this level of service! Thank you to all the staff of State Farm!"
We responded:
"Christy, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Keith"
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Larry Freeman

November 12, 2025

5  out of  5
rating by Larry Freeman
"Contacted Mr. Thompson to get a Landlord policy on a property that seemed uninsurable due to the condition and its location in rural MS. Although he wasn't able to provide a policy he took the time to put me in contact with another company that got it done!!!"
We responded:
"Thank you so much, Larry! We truly appreciate you taking the time to share this. Even when we aren’t able to write the policy ourselves, making sure you’re taken care of is always the priority. I’m glad we could point you in the right direction and help you get the coverage you needed for your property. If you ever have questions or need anything down the road, we’re here to help! - Keith"
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Thompson Keith L.

November 12, 2025

5  out of  5
rating by Thompson Keith L.
"“A real agency that actually cares about YOU — not a call center.” I can honestly say working with Keith Thompson State Farm Agency has been one of the best decisions I’ve made for my family’s insurance needs. From the very first conversation, you can tell they’re educated, professional, and passionate about what they do. They don’t just sell policies — they take the time to explain coverage, protect your assets, and make sure you understand what you’re getting. You’re not talking to a call center or someone reading from a script. You’re working with a real local team that knows you by name, follows up, and truly cares. They helped me find the right balance between coverage and cost, and they’ve been there every step of the way whenever I’ve had questions or changes. If you’re tired of being just another number with your insurance company, this agency is the difference. Professional. Personal. Reliable. Knowledgeable. They’re everything you want in a trusted insurance partner."
We responded:
"This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. We greatly appreciate you and your business! - Keith "
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P-T Humphries

November 7, 2025

5  out of  5
rating by P-T Humphries
"Keith runs an amazing and extremely knowledgeable agency. I a very proud to recommend anyone to the Keith Thompson State Farm Agency."
We responded:
"P-T, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Gabe Harris

November 7, 2025

5  out of  5
rating by Gabe Harris
"Very professional and answered all of my questions and concerns"
We responded:
"Gabe, thank you for such a kind review! I am happy I was able to provide insight for you. I greatly look forward to continuing to work together and please don't hesitate to reach out if you need anything! - Keith"
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Di and Robin Lawrence

November 7, 2025

5  out of  5
rating by Di and Robin Lawrence
"I have NEVER had a more pleasant experience buying insurance. Chelsey Johnson had such a sweet personality. She was kind, funny, and very personable. I couldn't have gotten a better agent. She was extremely informative and made me realize that getting State Farm was a far better decision for me than the company that I have been with for over 22 years. I will recommend her to everyone I know, that is looking to get insurance. Thank you so much, Chelsey. You are a great asset to your company. Thank you for all of your help. Thanks again, Di Fuchs"
We responded:
"Di and Robin, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Keith"
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Schwan Rios

November 5, 2025

5  out of  5
rating by Schwan Rios
"Keith Thompson office have always provided top notch service. The staff always make my experience fill so personal. Today Kylie helped me with a situation that had me very upset ,she was able to calm me down and gave me a piece of mind. Im so glad I chose this office so serviceall my insurance needs. ,this was the best decision ever."
We responded:
"Schwan, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Keith "
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Jordan Raice

November 5, 2025

5  out of  5
rating by Jordan Raice
"Always a pleasure dealer with Keith and his team for our family's home and auto coverage. Just today I had a chat with Kylie who was incredibly helpful in answering questions about our home policy coverage. They also have some slick technology for easy DIY home survey so I didn't have to deal with an appointment and could do on my own time. Happy customer!"
We responded:
"Jordan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Keith"
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jeannine Vicknair

November 3, 2025

5  out of  5
rating by jeannine Vicknair
"Great representation"
We responded:
"Jeannine, thank you for the positive review! We appreciate you. - Keith"
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T.D. Morris

October 30, 2025

5  out of  5
rating by T.D. Morris
"I have been a long time client and appreciate the timeliness and accuracy that comes with speaking with this office! Spoke with Kylie and she got me taken care of! Would definitely recommend 10/10"
We responded:
"T.D, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Keith"
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Lillie Crawford

October 30, 2025

5  out of  5
rating by Lillie Crawford
"My interactions with Carol Desselle have consistently been professional and timely. She possesses extensive knowledge and is always willing to assist. I appreciate communicating with her for my insurance requirements. Thank you, Carol, for your ongoing support."
We responded:
"Lillie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Keith"
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Stacy Stewart

October 29, 2025

5  out of  5
rating by Stacy Stewart
"I just want to give a big thank-you to Mrs.Carol and Chelsey for the amazing service they provide while helping me with my life insurance policy changes and questions. They handled everything with such care, patience, and kindness, and made the whole process so easy and pleasant. It’s rare to find someone who treats their clients like family, but that’s exactly what they do. They both went above and beyond to make sure I understood every detail and make sure everything that I submitted went through perfectly. State Farm is lucky to have them both — and so are their customers! Highly recommend! — Stacy Stewart"
We responded:
"Stacy, we care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Keith"
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Tasha Stanley Butler

October 25, 2025

5  out of  5
rating by Tasha Stanley Butler
"Keith & his staff are nothing short of amazing!!! He ensures we are well taken care of and can rest at night knowing we are protected. I recommend Keith Thompson for all your insurance needs!"
We responded:
"Tasha, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Keith"
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Cassandra Magee

October 25, 2025

5  out of  5
rating by Cassandra Magee
"Great people, love the savings on my insurance, will tell others about the company 🫶🏽🫶🏽👍"
We responded:
"Cassandra, thank you so much for the positive review! We appreciate you and your business. - Keith"
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HotShot Haven

October 25, 2025

5  out of  5
rating by HotShot Haven
"Keith Thompson! What more can I say? He’s been my agent for a decade and is always one call away!! He’s the type of agent that really shows up when it all goes down! He’s 2nd generation and his dad was my granny’s insurance agent. Top notch service from people that really “get it!” and make it right the first time!"
We responded:
"This made my day! Thank you for sharing. I am always here to help and offer any assistance you may need. - Keith"