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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melenie Greene

May 6, 2025

5  out of  5
rating by Melenie Greene
"The agent Keith Thompson answered my phone call and was very knowledgeable of all my insurance questions and concerns. He also immediately sent an email with the information we discussed so I could review. I was rather pleased with our conversation, and I am pleased with the services I have received from him as my State Farm agent."
We responded:
"Melenie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Keith "
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hi tek

May 6, 2025

5  out of  5
rating by hi tek
"Keith at State Farm is helpful, professional, and easy to work with. He made getting insurance quick and stress-free. Highly recommend!"
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Evan Robinson

May 2, 2025

5  out of  5
rating by Evan Robinson
"Wonderful experience over all! Chelsey was my agent and saved me over $60 a month on two motorcycles and my car with better coverage and lower deductibles when I switched from Progressive! Highly recommend Team Thompson!"
We responded:
"Thank you for the wonderful review, Evan! We're so glad to hear that Chelsey provided you with excellent service and made your experience smooth and easy. We truly appreciate your recommendation! - Keith"
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Anetta Mayze

May 2, 2025

5  out of  5
rating by Anetta Mayze
"I highly recommend Keith Thompson as an insurance agent. His expertise and compassion is unmatched. He has helped me with my home insurance, auto insurance, and life insurance. I can’t recommend him enough."
We responded:
"Anetta, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Keith"
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isaiah barnes

May 1, 2025

5  out of  5
rating by isaiah barnes
"Very committed to his business"
We responded:
"Isaiah, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Keith "
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Vanessa Boykin Daniel

May 1, 2025

5  out of  5
rating by Vanessa Boykin Daniel
"Keith is a great listener and understands how to prioritize your needs. He remains current with industry standards and trends, which allows him to serve his clients well. My family has worked with Keith and his staff for 10 years and we have never been disappointed. He is friendly, intelligent, and witty. All of these characteristics make it easier to have difficult conversations. If you want to work with someone who will address all of your concerns with respect and care, use Keith for your insurance needs!"
We responded:
"Thank you so much for your amazing review, Vanessa! It’s been a true pleasure working with you and your family over the years. I’m grateful for your trust, and I’m always here to help with any questions or concerns you might have. Your kind words mean a lot, and I look forward to continuing to serve you with the same respect, care, and attention to detail. - Keith "
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Allen Mitchell

May 1, 2025

5  out of  5
rating by Allen Mitchell
"The customer service is top tier!!!! Very friendly and knowledgeable!!!! Keith is amazing!!! He treats like family I highly recommend State Farm!!!! They the best!!! Thanks KT!!!"
We responded:
"Allen, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Keith"
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Keosha Hooker

May 1, 2025

5  out of  5
rating by Keosha Hooker
"Fast and efficient service! Always available and friendly. He has the best patience when it comes to explaining to you what you have, may need , and or want. Keith has become family I absolutely love it."
We responded:
"Thank you for the wonderful review, Keosha! We’re so glad to hear that our team has been able to provide fast, efficient, and friendly service. It’s great to know we've made such a positive impact and become like family to you. We truly appreciate your kind words and support! - Keith "
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KL Thompson

May 1, 2025

5  out of  5
rating by KL Thompson
"When it comes to Customer service you will leave knowledgeable and have total understanding of insurance products."
We responded:
"Thank you for the great feedback, KL! We always strive to provide clear and helpful service, and we appreciate your business! - Keith "
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Jerry Burg

April 22, 2025

5  out of  5
rating by Jerry Burg
"I can’t recommend this agency enough! From the moment I walked in, it was clear they weren’t just trying to sell me a policy — they were focused on making sure I understood why I needed it. They broke everything down in plain language, walked me through my options, and helped me make the best decision for my family. I left feeling empowered, not pressured. If you want an insurance team that puts education first and genuinely cares, this is the place. The Keith Thompson State Farm Agency is the one stop shop"
We responded:
"Jerry, thank you so much for the kind words! We're thrilled to hear that you had a positive experience with us. We truly appreciate your trust in us, and we're here anytime you need further assistance. Thanks again for choosing us — we’re honored to assist you with your insurance needs! - Keith "
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jana pooh

April 18, 2025

5  out of  5
rating by jana pooh
"I had a great experience working with Keith. He was knowledgeable, responsive, and took the time to explain all my options clearly. I never felt pressured, and he helped me find a policy that fit both my needs and budget. I really appreciated his patience and professionalism throughout the entire process. Highly recommend!"
We responded:
"Jana, thank you for the great feedback! I’m thrilled to hear that my team and I were able to provide you with knowledgeable and professional service. We truly appreciate your recommendation and are here for you anytime! - Keith "
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Teresa Palmer

April 10, 2025

5  out of  5
rating by Teresa Palmer
"I am writing to express my satisfaction with the service provided by insurance agent, Keith Thompson. Keith exhibited a remarkable level of professionalism, friendliness, and knowledge. From the moment I contacted his office, Keit was prompt in his responses. Referrals will definitely be contacting you ASAP."
We responded:
"Teresa, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with us. We truly strives to provide excellent service, and it’s great to know he made such a positive impression. We appreciate your referrals and look forward to helping them as well! - Keith "
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Mira White

April 7, 2025

5  out of  5
rating by Mira White
"Very intelligent, and excellent salesperson. 100% the best in the city!"
We responded:
"Thank you for your amazing rating, Mira! We're so happy we could meet your expectations! - Keith"
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Lacey Levy

March 29, 2025

5  out of  5
rating by Lacey Levy
"Keith's customer service is top tier. He is always quick to respond and offers the best advice for your insurance needs!"
We responded:
"Lacey, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Keith"
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Michele Bates

March 28, 2025

5  out of  5
rating by Michele Bates
"Keith Thompson goes above and beyond to provide top-notch customer care. He is knowledgeable in all the products that State Farm has to offer. I recommend Mr. Thompson to anyone who is in search of a reliable insurance agent."
We responded:
"Michele, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Keith"
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Chopper Boy

March 26, 2025

5  out of  5
rating by Chopper Boy
"Mr Thompson is amazing!!!! Very kind and helpful….. He is your guy for any insurance needs!!!!!"
We responded:
"Chopper, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Keith"
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Shameka Felder

March 26, 2025

5  out of  5
rating by Shameka Felder
"I recommend Keith for all your insurance needs. He was very professional and knowledgeable about life insurance."
We responded:
"Shameka, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Keith"
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Dominique Banks

March 26, 2025

5  out of  5
rating by Dominique Banks
"Keith is a very good guy and works hard to give you the best quote and is very knowledgeable trys to help you anyway he can"
We responded:
"Hello, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Keith"
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Desiree Williams

March 20, 2025

5  out of  5
rating by Desiree Williams
"Keith is the absolute best! He went above and beyond to make sure I got the best quotes and that I understood everything!"
We responded:
"Thank you for the 5 stars, Desiree! We truly appreciate your support! - Keith"
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Stacy Leahman

March 20, 2025

5  out of  5
rating by Stacy Leahman
"Mr. Thompson is a wonderful agent. If you are looking for someone that has patients, insure you with safety and security it is Mr. Thompson. He goes over and beyond to ensure you the best quality of service. Mr. Thompson is a ten out of ten I surely recommend. He will not quit until the job is done. This is who you would want on your side."
We responded:
"This made my day! Thank you for sharing, Stacy. I am always here to help and offer any assistance you may need. - Keith"
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Travis Anglin

March 18, 2025

5  out of  5
rating by Travis Anglin
"Always a PLEASURE to speak with our agent Keith. He's goes above and beyond to help his clients. Highly recommend him for your agent!"
We responded:
"It is always our mission to provide you with excellent customer care, Travis. We appreciate your time and business more than you know! Thank you! - Keith"
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Joyce Richard

February 24, 2025

5  out of  5
rating by Joyce Richard
"Keith is very friendly, professional and knowledgeable."
We responded:
"Joyce, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found our team to be professional, knowledgeable, and friendly! - Keith "
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Ed Gutter

February 20, 2025

5  out of  5
rating by Ed Gutter
"Been knowing this gentleman for a long time. Always has been a standup guy. Couldn’t think of anyone more deserving of my business. Professional and I consider him to be an expert in his field"
We responded:
"Thank you for your kind words, Ed! We’re so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Keith "
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Vincent Gatlin

February 17, 2025

5  out of  5
rating by Vincent Gatlin
"Please check out Keith Thompson - State Farm Insurance Agency."
We responded:
"Vincent, thank you so much for choosing our agency, we're so happy to have you with us. - Keith"
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Dazerick Patton

February 16, 2025

5  out of  5
rating by Dazerick Patton
"This agency’s integrity, professionalism and hospitality are second to none. I have been a client for more than a decade and I am beyond satisfied with the services provided."
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Keith"